Penalties and Grace Periods when Paying Late

Please be aware that Hositex runs a highly Automated Billing system. This system will always suspend services if there is any amount outstanding, so please ensure to pay your invoices in full.

Domain Name Renewals:

- Invoices must be paid on Due Date, as 30 days after that your Domain will go into Redemption

- Should you wish to retain your Domain Name, you will have to pay a Redemption Fee in addition to the Renewal Fee

All Other Services:

- Invoices must be paid on Due Date

- Should the invoice be left Unpaid, you will receive 3x Outstanding Payment Notifications

- If the service indicated on the Outstanding Invoice has not been paid by the 3rd Notification, it will be Suspended by the 7th of the month.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

My Invoice was Not Paid because I have a New Credit Card, what should I do?

Login to your Hositex Account    - From the Dashboard Overview - Click Invoices   -...

My Payment has Not Been Allocated, what should I do?

The Hositex Billing Department constantly checks deposits made into the bank accounts and...

When is Payment Due?

Hositex services are billed in advance and Payment is Due by the 7th of each month. The...

What is the Cancellation Period?

The Hositex Services are on a month-to-month basis and require One (1) Calendar Month’s...

What is a Point of Contact?

The Point of Contact referenced in the Hositex Support Tickets or over the phone, is the email...